Comments for Nudge blog

Comment on Want people to lose weight? Put a mirror in front of the donuts. by Francis

Francis — Thu, 26 Nov 2009 04:55:46 +0000

This is very interesting – sometimes we think there is a ’secret’ to losing weight when really just good old fashioned sense is what is going to get us there in the end.
Maybe it is time for the business world to step up to the plate and provide fruit , raw nuts, low fat cheeses, hummus, fat free crackers and vegetable sticks instead of the usual baked goods.
Many of us could do with ditching the diet mentality and replacing it with eating for our health.
The work place may be the place to start.

Comment on Tipping follow-up: Oprah’s new advice by Olive Gardenz

Olive Gardenz — Thu, 26 Nov 2009 01:15:39 +0000

Way to be Oprah! I guess it slipped your mind that millions of people look up to you and of those millions a large percentage of the are thick headed enough to walk into traffic if you so commanded them. You are a icon a role model and a celebrity. You live a lavish lifestyle that us common folk can only dream about and you star in your own talk show that broadcasts your opinions as law to everyone who is willing to hear it. So we would pressume that since you have the audasity to have a talk show like that, that you would infact know what the hell it is that your talking about! As a server (90% of us are this way accept for the few lucky ones who work at clubs) we get paid a measly 2.13hr and because the IRS is aware of our credit tips or because some of us have to pay for their health inssurance all our checks say ‘VOID’ on them. So litterally Olive Garden isnt paying me to work there and take care of their guests because my paychecks all say ‘VOID’. So the money that we have is solely bassed on the generosity of the customers that we serve. Our job is far from easy I’ve worked in 2 star resturants and I’ve worked in 5 star resturants and some of those positions yes are very easy, but the Olive Garden because we have so many rediculous “Bottom less” or “Never ending” promotions or menu items it is crazy difficuly. Especially because people come in there thinking they are Gods gift to the human race and that they can run us to death with their thousands of special requests and because they feel the need to drink an entire soda while I’m standing there taking the entree order. So yes we deserve every penny of our 18-20% which is generally whats appropriate and what is expected in a restiruant like that. So dont emabarass yourself by eating at a nice resturant and then only tipping 10% for one its rude, for 2 its de-meaning to the server and 3 beleive it or not we remember who takes care of us and who leaves us hanging. When I have return customers that I know dont tip to save their lives you better beleive (and we all do this) that their service suffers because of it, some of us will go as far as intentionally screwing up an order just to make the whole expierience difficult for a guest that doesnt take care of their servers. I’m not saying I’ve done that but I am saying I am very aware of that taking place…right around me….so keep that in mind the next time you want to leave your server 10% unless you are honestly wanting to communicate non verbally to the server “Hey you are trash! You do a trash job! and I’d consider killing myself if I were you before you shine your smile to your parents in public again because surely they are embarassed of you!” if thats what you are ok with communicating then by all means tip %10 or worse, but if thats not what you are trying to communicate than keep in mind that not only are you offending the serving staff taking care of you but you are liable to communicate that vulgar sentence to the server as well…

have a good one

Comment on Check engine nudge by Kirk

Kirk — Wed, 25 Nov 2009 13:17:34 +0000

These systems might be useful, but instead are manly ploys to drive revenue for dealers.

Example 1 – I asked my Lexus dealer to turn off the “oil change” reminder light on a 2008 car. They say they cannot. When I take the car to the local oil change place, they cannot turn off the light for lack of codes. Result – go back to the dealer or stare at the light foroever.

Example 2 – low tire pressure light comes on, erroneously. Does the light turn off when I try to make it happy by letting air out of tires and then reinflating them? Of course not. So, back to the dealer, again.

In short, as Donnie suggests, we have potentially useful features made pointless/unfair by manufacturer’s making information only to dealers. This ploy is especially appalling as we watch dealer networks shrink and consolidate into local area monopolies.

I’d expect Subaru to be sued some day unless it prominently warns that features the buyer paid for and owns will be terminated because someone at Subaru decided to play this little game.

The Nudge needed here is one that causes the car companies to stop these games and sell cars with information open to all. It might alos help stop used car fraud if computer was was open and available.

Comment on Watch out for comcast’s customer service survey by Jason

Jason — Tue, 24 Nov 2009 21:17:18 +0000

Comcast sucks!!!!
There customer service is even worst!!

Comment on Check engine nudge by Donnie

Donnie — Tue, 24 Nov 2009 19:41:13 +0000

It would be nice if there was some more information than “Check Engine”. If they are going to enforce this, they have a responsibility to actually tell you what the problem is at no charge.

It should be simple to have a USB port on your car to dump a little text file into your iPhone or laptop or thumbdrive that actually tells you what is wrong.

Comment on Musical stairs by monicahamburg

monicahamburg — Tue, 24 Nov 2009 17:47:17 +0000

I’m assuming that after few months people will have gotten used to their good habits and might, even after the novelty has worn off, still decide to take the stairs or throw out garbage.

Comment on Yea or nay: Vote on a proposed parking lot nudge by david e

david e — Tue, 24 Nov 2009 12:50:33 +0000

I voted against because of the parking arrogance mentioned above with “trophy” large vehicle owners. I have seen people park in those wider spaces intended for “mother+child” with the justification that they have children, they just didn’t bring them shopping.

If the idea behind the nudge is to get people to walk more, why not design entrances as far away from exits as possible? People will either park near the entrance or the exit for convenience of one or the other and still have to walk extra on the other end of their trip.

Comment on Medical checklist by blaine warkentine MD

blaine warkentine MD — Tue, 24 Nov 2009 12:37:19 +0000

iPhone app called GermaPhone coming with hand hygiene checklist and infection control nudges along with our antimicrobial iphone holders.

Comment on Alternatives to the medical checklist? by blaine warkentine MD

blaine warkentine MD — Tue, 24 Nov 2009 12:35:32 +0000

we have a germaphone app coming out to the app store with our antimicrobial mobile phone holders that tell a message of hand hygiene.

good post.