People are too smart for choice architecture sometimes

Industrial designer and engineer Dan Lockton, who writes insightfully about designing things for the Homer Simpsons of the world at Architectures of Control, warns would-be-designers about the unintended consequences of intended designs. In a presentation he recently gave at Brunel University, Lockton noted that these 30,000£ “anti-loitering” benches in Oxford, England, were designed and approved by the city council in the hopes that they would prevent people from sitting on them (and prevent homeless people from sleeping on them at night). The seats are too high and too sloped to sit comfortably on.

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