Posts Tagged ‘priming’

The employees at the Phoenix airport probably get pretty good customer service ratings

September 2, 2009

Here’s the top of the customer service feedback form for the Phoenix Sky Harbor International Airport – “America’s Friendliest Airport” (that slogan is trademarked).


Quite a strong prime. To Nudge blog readers who have flown out of Phoenix: Was your experience friendly?

Hat tip: Tom Vanderbilt